Every business owner wants to build an industry-dominating business, but better methods exist than hiring the best CEOs and managers to lead the organization.

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Imagine a ship with a skilled captain at the helm, steering with precision. However, without a crew of dedicated sailors, the ship remains idle stagnant, unable to embark on a successful voyage.

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This is why appointing a handful of top leaders will not be able to bring the company’s vision into reality; the business can only progress forward with the collective effort of the entire company.

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Verne Harnish’s “Scaling Up” methodology recommends that business owners address the company’s key people-related challenges and build a strengths-based organization to ensure their company thrives in the long run.

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The methodology provides three valuable tools for helping business leaders harness their team’s strengths and talents:

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‍1. One-Page Personal Plan (OPPP): 

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Do you have to sacrifice your personal life to climb the corporate ladder?

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Many business owners’ personal lives take a hit as they gradually achieve business success. This obviously isn’t ideal, as it will result in burnout and demotivation, which will harm their physical and emotional well-being.

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If you want to grow your business without sacrificing your personal life, this is the tool for you!

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The OPPP provides a clear framework for self-improvement and aligns individual aspirations with organizational goals. It guides you in making decisions in four areas of your life:

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• Relationships: True wealth is tied to the relationships we foster. This section asks you to think about the relationships you want to build, strengthen, and end. Your energy is critical, and you should allocate your time wisely for each.

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• Achievements: What tangible impact do you want to create in the world? This section helps you break your goals down into actionable steps that can be taken each day.

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• Rituals: Strong willpower can push you to success and wear you out quickly, but establishing habits can sustain your effort to achieve success. Establish routines in your life to support your bigger goals: it can be to read a book chapter daily or even have a family dinner every week.

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• Wealth: Once you’ve laid out your personal plans, you have to plan how to gather adequate resources to make them happen. But don’t be caught up in wealth-hoarding; you should focus on how to use your resources wisely!

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2. Function Accountability Chart (FACe): 

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As a company scales up, roles and responsibilities will double; there needs to be more clarity on who needs to do what and who is accountable for each role. 

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Yet, many business owners do not know how to utilize their human resources, and some are hesitant to embrace large-scale management changes for fear of failure. How do you make smart organizational decisions that involve people and their changing roles to keep the organization moving forward?

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The key is to utilize resources for maximum efficiency by placing the right people in the right roles! 

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That’s where the FACe tool comes in handy: it makes clear the people who are accountable for scaling the business by identifying key performance indicators (KPIs) and measurable tasks. Here are the steps to do so:

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1. Designate one or two KPIs for each function and list the tasks each leader needs to complete daily.
2. Set achievable outcomes for each function (revenue, sales, signups, etc.), which normally represent line items on the financial statements.
3. Once filled out, you can identify leadership and performance gaps within your team, and it's generally flexible to move individuals into these functional roles as needed

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3. Process Accountability Chart (PACe): 

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You might be wondering why we need a PACe chart to define accountability when we already have FACe for that.

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Simply put, the primary function of the PACe tool is to create a company playbook listing the core processes. It explains the business’ core processes and lists the people accountable for keeping it moving. When we overlay each process with KPIs, it tells a story about process health.

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Here are the steps on how to fill up your PACe tool:

1. Designate who is accountable for each process, which can be tricky since these processes cut across various functions, and there might be conflicts between managers.
2. Next, create a process map and establish specific KPIs at crucial stages to enable continuous monitoring. 
3. Utilize checklists to ensure the necessary actions are completed daily; this also serves as a practical guide for both new and existing employees.

To conclude, a successful company relies on the strength of its People — the right leadership doing the right things (FACe) and having the right systems to support the people that run the business (PACe). 

Grow your business faster by reducing people management obstacles with the “Scaling Up” methodology! Book a call with Maxim (Coach PINK) Mulyadi (Business Made Simple and Gallup Certified Coach) for guidance on how to utilize these tools to build a strengths-based team that can help you set your business on the right path to success. 

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