Business Leaders, Avoid Hiring Mistakes with These Tools!

October 3, 2023

Recruiting in this day and age is challenging. The road to hiring the right people is paved with obstacles: a lack of qualified candidates, tedious hiring processes, salary mismatches, and many more. 

Teams are expected to hire talented people who significantly contribute to overall productivity, yet teams are expected to stay lean and are allocated small budgets. What are some viable solutions to overcome these hiring challenges?

Think of your organization as a football team. Your aim is to score as many goals as possible, but you cannot form a functional team with just good strikers. You need good goalkeepers, attackers, and players on defense, midfield, and more.

As leaders, it's essential to strike the right balance and consider the individual strengths of each team member to foster a collaborative and high-performing environment. The key to doing so is to place the right people in the right roles!

Verne Harnish’s “Scaling Up” categorizes the 3 types of individuals you need on your team:

  1. A Players who are star performers

A Players are ambitious individuals who prioritize their careers because they strive to move upward in the organization. Identifying your A Players — people who go the extra mile and get things done no matter what — is crucial for success. They are the risk-takers that employers treasure, yet they are also most likely to leave the organization for better opportunities.

  1. B Players are solid workers

B Players are dependable, steady, and competent performers who balance their work and personal lives while still performing their work roles well. They may not require much attention and tend to avoid the spotlight, but their reliability makes them indispensable. Because B Players stay, they tend to carry the corporate history with them.

  1. C Players are underperformers

C Players are unconfident and often lack the initiative to perform at work. These are the people who are not achieving enough to satisfy their employers and are most likely to be asked to move on. Of course, keeping an eye on potential C Players is also vital; nonperformers need to be addressed promptly to ensure the team's overall effectiveness.

How do you identify and hire the right players?

Attracting and hiring A Players at all levels of the organization is as critical as landing the right customers, but how do you quantify a person’s quality and attributes? 

In sports, you rank players based on their stats: things like laps completed, free-throw percentage, or goal strikes. In business, you need different parameters, such as skills, competencies, and core values, to evaluate a candidate.

This requires strategic recruitment marketing strategies and the use of the Topgrading methodology. It is a rigorous candidate evaluation involving a structured interview process that delves deeply into a candidate's work history, experiences, and performance. It is proven to help leaders hire the right person more than 90% of the time, compared to standard behavior-based interviews with a 25% - 60% success rate.

Use these five job scorecards that provide a comprehensive approach to help you hire, manage, and develop your team members:

1. Job Scorecard

Before starting your search for the ideal candidate, create a Job Scorecard that details the job purpose, expected outcomes, and skills required. This helps candidates better understand their expected contributions and helps hiring managers select candidates who align with these requirements more easily.

The central elements of a Job Scorecard are:

  • the specific outcomes that a candidate needs to accomplish over a certain period
  • the list of candidate competencies that align with your company culture.

2. Talent Assessment Chart

This tool offers a straightforward way to assess your team with two simple metrics: productivity (talent, skills, and performance) and core values (cultural fit). Here are the steps on how you can implement this tool in your hiring process:

1. Evaluate everyone: Assess each employee's skills and performance, and how they can impact the company's success.

2. Design coaching pointers: Come up with several coaching pointers for each candidate’s personal development. These should serve as a guide for supervisors when they conduct coaching conversations.

3. Plot Your Team: Plot each candidate on the Talent Assessment Chart to understand your team's current state. This will serve as a starting point for your talent management strategy.

3. Personal Histories Exercise

A strong team is bonded by trust and confidence in each other, which takes time to build.

The Personal Histories Exercise is the first step in developing trust. It focuses on understanding the employees’ backgrounds, experiences, and personal values in order to foster a cohesive working environment. Engage in this exercise with your candidate to openly share vulnerabilities to foster deeper understanding and prevent prejudices.

4. Team Effectiveness Exercise

This exercise is designed to assess how an individual can fit in with the team and highlights their personal skills or personalities. With a clear understanding of the team's current dynamics, companies can identify the specific qualities, skills, and attributes needed in new hires to complement and enhance the existing team.

5. Love + Loathe Exercise

To hire the right people, you need to create a clear profile of the ideal candidate. 

Companies can pinpoint the qualities and attributes they prioritize in new hires with this tool, ensuring that prospective employees align with the company's culture and values. Additionally, identifying what they loathe allows organizations to avoid repeating hiring mistakes that may disrupt the team's harmony.


Don’t let hiring problems hinder your company’s progress in achieving organizational goals!

Lay a solid foundation for long-term growth and success by placing the right people in the right roles with the Scaling Up methodology.

The methodology provides five strategic tools — Job Scorecard, Talent Assessment Chart, Personal Histories Exercise, Team Effectiveness Exercise, and Love + Loathe Exercise — to help companies make informed hiring decisions. 

Implement these tools into your hiring process with the help of a professional coach today. Book a call with our coach today and embark on a transformative journey to grow your company!

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